Helium Music Manager can (if the user allows it) collect information about how the program is performing. This information is sent to us for analysis. Information is ONLY sent when an unknown issue occurs, such as a bug in the program, or a music file which is corrupt and causes the program to hang.
When an unknown problem occurs the program will:
Only crash logs are included in the report that will be sent. Screenshots will never be included in these reports.
We greatly rely on the information sent from users with problems and actively use these error reports to solve issues. By enabling this option you help us to build a better product. You don't need to actively do anything, just use the program as you normally would!
Beta versions of Helium Music Manager will always send the information listed above to us, since this is the reason we release beta versions; to be able to pinpoint problems before releasing a stable version.