Copyright © 1997-2008 Intermedia Software - All Rights Reserved
Below are the most frequently asked questions.
When starting a new version of Helium Music Manager, your current database may need to be upgraded.
Please note that the first time you use your iPod device(s) with Vista (UAC active) you must run Helium Music Manager as an administrator (Run As Administrator).
I have one or more albums that are split into several parts. How can I remedy this?
When I'm trying to use the EvilLyrics plugin to download lyrics, the only result I get is a message saying "Unable to initiate EvilLyrics". How can this be solved?
I have one or more files that are not properly read/cause a crash when they are used with Helium Music Manager. Is it possible to do anything about this?
I am unable to login to the UCustomer Center. How can I get the login to work?
I have changed my e-mail address, how can I make you aware of this?
I would like to try and see if it might be another program on your system that interfere with Helium Music Manager. How can I do that?
Where are my templates and databases stored?
When I use the FreeDB orCDDB plugin I won't get any results. Am I doing something wrong?
Are there any plans for supporting my language in Helium Music Manager?
Copyright © 1997-2008 Intermedia Software - All Rights Reserved