Frequently asked questions
Some questions and problems are common to our users. We have collected the most frequently asked questions (FAQ) and the most common problems together with answers and solutions.
Please see if there is a proposed solution for your problem or an answer to your question by looking through the articles below. The articles are divided into three sections for better navigation. Click on a section to read all FAQ entries.
License, upgrade and account information
This sections contains information for coming and existing customers. There is information about licenses, how to upgrade to the latest releases and general information about your account information and the Customer Center.
Problems and solutions
This section contains a collection of the most commonly appearing problems, together with solutions.
General questions
This section contains answers to the most frequently asked questions that does not fit into the other categories.
