Player minimized, no response

Discussion in 'Helium Music Manager Bug discussion' started by Metzlmane, Jul 7, 2012.

  1. Metzlmane Member

    Hi!

    My player is always minimized and sometimes (i couldn't figure out why) it plays to the end of a song and stucks. I can't restore it and have to close it through the task-manager.

    I enabled extended logging, but there is no information about something strange happening, which can cause this.

    Is there anyone with a similar problem?

    Win7x64
    Mysql NAS
    Music on Network Drive
  2. Fredrik Heidgert Administrator

    We haven't received any reports about this issue, but we are interesting in learning more.

    Do you use the mini-player or do you just minimize the entire HMM window?

    Have you changed any setting regarding to where the program will minimize to (task tray or system tray only)?
  3. Metzlmane Member

    It only happens, if crossfading is enabled. HMM is just minimized to taskbar, no minipayer or someting else is used.
    I set the playback buffer to 5sec, because if i copy something over network, it don't want to hear it :)
    I first thought the problem is related to auto enqueue, but it happens without it too

    I don't do something special during playback, just using a editor and no program in the back/foreground is using MySQL or the same NetworkDrive at the same time.
    This is the lasts log-entry (repeated every 10 seconds)
    Code:
    [2012-07-09 10:05:29][Info  ] THeliumMainForm.PendingJobTimerTimer
    [2012-07-09 10:05:29][Info  ] ::PostPendingTagUpdates
    edit: all files are FLAC

    Attached Files:

  4. Fredrik Heidgert Administrator

    Will this log-entry continue to repeat even after the application has hung?
  5. Metzlmane Member

    I am sorry for the big delay.

    It doesn't go on.
    Now i saw: The player stopped on 14:21:xx
    and the logging stopped: 14:15:48
    Which is the ~ length of the last played track

    Code:
    [2012-08-02 14:15:48][Info  ] THeliumMainForm.PendingJobTimerTimer
    [2012-08-02 14:15:48][Info  ] ::PostPendingTagUpdates
  6. Fredrik Heidgert Administrator

    When the player stucks you could try to force a stop (again) by using the Windows 7 overlay icons or the system tray icon. Then search for a Playerlog.txt file and send it to us.

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